*Products from this website are exclusively accessible in Australia.

Shipping Cost:

• Free for orders above AU$60.
• AU$15 for orders under AU$60.

Delivery Time:

• Processing time: 1-2 business days;
• Shipping time: 3-7 business days.
• Average delivery time: 3~4 business days

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Please email auservice@bagsmart.com with your order number and return request to make sure your purchase is eligible for a return. After approval, we’ll send you the return address. Please kindly provide us with what express you choose and the return tracking number once available.

BAGSMART offers a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange.

*Customers are responsible for returning shipping fees for wrong size or unwanted items.

*If the product is returned for non-quality problems, the return delivery fee will need to be paid by the customer.

*If customers receive damaged products, they do not need to bear the return shipping cost.

*If the package is rejected, 10% of the refund amount will be deducted as the shipping fee.

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